Shipping policy

Thank you for shopping with Bellarue! Below is everything you need to know about how we handle shipping within the United States.


1. Processing Time

  • All orders are processed within 1–3 business days after your order is placed.

  • Orders are not processed on weekends or holidays.

  • During periods of high order volume, processing times may be slightly extended. We appreciate your patience and will always do our best to ship your order as quickly as possible.


2. Delivery Time (After Processing)

  • Standard delivery to U.S. addresses typically takes 5–10 business days, excluding processing time.

  • Delivery times may vary during peak seasons, holidays, or due to carrier-related delays.

  • Once your order ships, you’ll receive tracking information so you can follow its progress.


3. Tracking Your Order

  • After your order has shipped, you will receive a confirmation email with a tracking number.

  • Use this tracking number to monitor your package’s journey to your doorstep.


4. Delays & Shipping Issues

While we strive to meet estimated delivery times, delays may occur due to:

  • High demand during peak seasons or holidays

  • Weather conditions

  • Carrier delays or service disruptions

If your package is delayed or has not arrived within the expected timeframe, please contact us with your order number at:

Bellerue.shop@outlook.com

We’ll work with you to resolve the issue as quickly as possible.


5. Incorrect Shipping Information

  • Please double-check your shipping details before completing checkout.

  • If you entered incorrect information, contact us immediately at Bellerue.shop@outlook.com.

  • If the order has already shipped, address changes may not be possible, and additional fees may apply for reshipment.


6. Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, Bellarue cannot be held responsible for lost or stolen items. If this occurs:

  • Contact your local carrier to file an investigation.

  • Reach out to us at Bellerue.shop@outlook.com, and we will do our best to assist.


Thank you for choosing Bellarue. We appreciate your trust and are committed to providing a smooth and reliable shopping experience 🤍